The MTR Railway Operations Associate (ROA) Programme provides programme participants with a structured classroom and on-the-job training covering skills and knowledge in relation to railway operations. Participants will attach different frontline positions to gain experience in station/ train services/ Operations Control Centre to deliver excellent customer services to the community. Under the guidance of experienced supervisors and managers, participants will obtain comprehensive knowledge of railway operations through a fast-track approach by active participation in the development of activities and project-based assignments.
MTR treasures talents and are keen in their growth and development. That is why an integrated approach have been adopted to manage talent development efforts in a cohesive manner. MTR's corporate talent pipeline starts with 2-year accelerated development programmes. Through the talent pipeline, talented staff will be able to assume management roles that match the corporate's business needs as well as individual aspirations.
Regardless of races, ethnicities, genders and any other demographics, high cliber talents from broad and diverse background are welcome to join and to bring different perspectives to the corporate.
MTR is LOOKING FOR:
Talents with degree from all disciplines and with a minimum of 1 year's experience. preferably gained in the operational, transport and/or customer service industries, who posses the following qualities:
- Keen interests in railway operations
- Strong leadership and communication skills with customer-centric and positive mindset
- Self-motivated with a positive attitude
- Able to work under pressure and commit to shift duty
- Willingness to embrace digital transformation in pursuit of innovation and excellence
To facilitate potential talents to have a better understanding of MTR railway business, the Railway Operations Associate (ROA) programme and the select process, MTR organises this recruitment talk and visit exclusively for CILTHK members ONLY. The graduated ROA, Mr Henry Kong, Assistant Manager - Traffic, will also share his MTR career journey, as well as hints and tips for the application. The talk will be followed by a visit to MTR Operation Training Centre in Kowloon Bay Depot.
Date: 26 Nov 2022 (Sat)
Time: 2:00pm - 4:00pm (Assemble at MTR Headquarter Lobby at 2pm)
Venue: Auditorium, 2/F, MTR Headquarter
Quota: 40 (on a first-come-first-served basis)
Enrolment Deadline: 23 Nov 2022
2023 ROA programme will be open for application in Q4 of 2022. More details will be given in the Recruitment Talk.
The Programme usually commence in July depending on business needs and availability of candidates. Successful candidates will be notified of the details once he/she have offered a place.